Your receptionist handles patients in the practice. NowNow catches every call she can't get to — after hours, during lunch, when the phone won't stop ringing. No one gets replaced. No call gets missed.
A patient in your area Googled "dentist near me" or asked ChatGPT for a recommendation. Your competitor showed up. You didn't. That patient never knew you existed — and you never knew you lost them.
Your practice closes at 5. But patients search at 7pm, 9pm, Sunday morning. Every one of those calls goes to voicemail. 85% never call back — they just call the next name they find.
She's brilliant — checking in patients, pulling files, confirming tomorrow's list. But when all three phone lines ring at once, something has to give. NowNow catches the calls she physically can't get to.
No-shows cost SA practices thousands per week. Empty chair, idle staff, and you turned away other patients for that slot. A WhatsApp reminder the day before cuts no-shows by 40%.
You hear this 10 times a day. But there's no system to send it automatically. Your receptionist types it out manually. Every. Single. Time. Or worse — forgets entirely.
12 happy patients walked out today. None left a Google review. Meanwhile the practice down the road has 200+ five-star reviews. Guess who gets recommended first — by Google and by AI.
The ads worked — people clicked, people called. But nobody answered at 8pm on a Tuesday. The leads went cold. You didn't have a system to catch them. The money was wasted.
No call log. No tracking. No dashboard. You're running a business on gut feel. Meanwhile your competitor knows exactly which calls convert and which don't — because they're tracking everything.
The practice down the road has 200+ reviews and gets all the new patients from search. Your happy patients would leave a review — if anyone actually asked them. Nobody does.
NowNow fills the gaps in your day — the moments when your team is busy, away, or off the clock. No one gets replaced. Everyone gets backup.
Moreen is checking in Mrs. Dlamini and can't get to the phone. NowNow picks up both calls, books a cleaning for tomorrow and answers a pricing question about whitening. Moreen never even knows she missed them.
NowNow handles the overflowShe switches NowNow on before heading to lunch. Three calls come in — a new patient enquiry, a reschedule, and someone asking about medical aid. All handled. She comes back to a full log of everything that happened.
NowNow covers lunchBefore NowNow, those calls went to voicemail. One was a new patient ready to book a R6,000 implant consultation. Now NowNow catches it instantly, books the appointment, and sends a WhatsApp confirmation.
NowNow catches every gapBefore NowNow: voicemail, they call someone else. With NowNow: the call is answered, the emergency is triaged, and an 8 AM appointment is booked. You walk in the next morning with a full schedule.
NowNow works after hours"Your receptionist handles patients face to face. NowNow handles the phone when she can't. No one loses their job. Your practice just stops losing calls."
Dental and medical practices where a missed call = lost revenue. NowNow speaks your patients’ language.
Cleanings, fillings, implants, cosmetic work. NowNow handles treatment enquiries, medical aid questions, and emergency triage. Currently live at Dentist, Sandton.
GPs, specialists, physios, optometrists. Same call patterns as dental — appointment booking, availability checks, and after-hours coverage.
Same patient. Same question. Very different outcome.
Every call, every message, every booking. Live in one dashboard, accessible from anywhere.
| CALLER | REASON FOR CALL | MEDICAL AID | DATE & TIME | STATUS | SENTIMENT | DURATION | |
|---|---|---|---|---|---|---|---|
| ▾ | Edwin Baloyi |
Whitening | GEMS | 22 Mar · 9:57 PM | Routine | Positive | 2m 27s |
| ▾ | Lee Anderson 27665155141 |
Whitening | Private/None | 22 Mar · 9:43 PM | Routine | Positive | 1m 1s |
| ▾ | Alicia Makola 723371222 |
Tooth Pain | Private/None | 15 Mar · 7:22 PM | Urgent | Positive | 3m 6s |
|
NowNow Summary: Alicia Makola called to book an urgent appointment for a dental issue (something stuck in her tooth causing severe pain for months). An appointment was successfully booked for the next day at 8 AM. NowNow's WhatsApp agent automatically sent her a price list and quote.
Appointment: Mar 16, 2026, 08:00 |
|||||||
| ▾ | Zamokuhle Nkabinde |
Check-up | Bonitas | 15 Mar · 6:59 PM | Routine | Positive | 1m 10s |
| ▾ | Almarie Holt |
Root Canal | Private/None | 15 Mar · 6:55 PM | Routine | Positive | 1m 33s |
Not just a chatbot. Not just a phone bot. A full growth engine — from search visibility to booked appointment to 5-star review.
After every call, a personalised WhatsApp message is sent to the caller with practice info, pricing, specials, and a link to book. No manual work required.
Daily WhatsApp reminders sent to tomorrow's patients with one-tap CONFIRM or CANCEL. Cuts no-shows by up to 40%.
"Sorry we missed you" — automatic WhatsApp sent when a call drops under 10 seconds. Recovers patients your competitors would lose.
After their appointment, patients receive a friendly WhatsApp with your Google Review link. More 5-star reviews = more new patients from search.
See every call, every WhatsApp message, every booking in one live dashboard. Know exactly what's happening in your practice — from anywhere.
Ultra-realistic AI-generated UGC and performance ads that actually convert. Every ad drives real action — calls, WhatsApp chats, bookings. Not impressions, results.
This AI-generated UGC ad of a young woman sharing her experience after a teeth whitening and Botox rejuvenation generated over 300K reactions on Instagram Reels for one of our clients.
We own every step — from making patients find you, to answering their call, to filling your chairs. No gaps.
We make your practice visible on Google, AI search & maps
Targeted Facebook & Instagram ads in your area
NowNow answers every call 24/7
NowNow follows up automatically
Confirmed via WhatsApp reminders
Auto-collect reviews — fuels Step 1
Real results from real practices across South Africa.
NowNow slots in alongside your existing systems — no migrations, no new software to learn, no disruption to your team's workflow.
Don't see your practice management software? We'll integrate with it. Custom integrations included on all plans.
No per-call charges. No hidden fees. Every plan includes full setup and onboarding.
No staff changes needed. NowNow works alongside your existing team. Month-to-month — no contracts.
If NowNow books even ONE after-hours patient worth R6–10k, the service pays for itself.
Book a free 15-minute call. We'll show you exactly how NowNow works — live, tailored to your practice. No pressure, no sales pitch.
In 15 minutes, we'll show you: (1) how the AI receptionist handles a real call about your services, (2) what the WhatsApp follow-up looks like for your patients, and (3) how it slots in alongside your existing team and software.
Pick a time →Still have questions? WhatsApp us and we'll walk you through everything.
No. You set up call forwarding from your existing business number to NowNow's line. Your patients dial the same number they always have — the experience is seamless.
Yes. NowNow speaks natural South African English with no robotic tone. On your consultation call, we will play you a live demo tailored to your practice. You can customise the voice and name to match your brand.
NowNow triages emergencies. If a caller mentions severe pain, bleeding, or trauma, NowNow advises them to go to the nearest ER and provides your emergency contact number.
We can have your full system live within 48 hours. You just set up call forwarding on your phone line and you're live.
NowNow asks for POPIA consent at the start of every call. All data is stored securely in your own Google Sheet — you own it, not us.
No — and that is not what we are here to do. Your receptionist is great at what she does, especially with patients face to face. NowNow works alongside her as a backup — catching overflow calls during busy periods, covering after hours and weekends, and handling the calls that would otherwise go to voicemail. Think of it as giving your front desk an extra pair of hands, not a replacement.
Month-to-month. No contracts. No cancellation fees. We earn your business every month by filling your chairs.
Book a 15-minute demo call. We'll show you exactly how NowNow works — live, on your practice's details.